Kent Water Purifier Service Center in Kolkata

Sun Services in Kolkata has reviewed by Saubhik Das

We are not at all satisfied with your service our registered kr number 9051711990. We have bought one Kent pearl ro in 2013 around July, after that each year we did an amc i, e. around 2014 July and 2015 august and for us the service provider was your company. But we are very disappointed with your service. Whenever there is some problem in the machine, we call sun services contact number, but they send their engineers after at least 3 days. Sometimes it was even after 5-6 days. That too after lot of calls made by us to them every time they say, today only our engineer will go but they don't come and if we call the engineer by taking no from the customer care executives, they say they have not received any such log booked from their company. Secondly the quality of the work is also not good. Whenever someone comes to actually repair something, they are not able to do that in one day. Either they come 2-3 days continuously. Or they fix in such a way some other part gives problem.