ESS ESS Customer Care Toll Free Number

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By Tamanna Hatta on 29 Oct 2015 |
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Recent Blogs | Customer Care | ESS ESS Customer Care Toll Free Number
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ESS ESS Customer Care Toll Free Number

ESS ESS Helpline Numbers

ESS ESS Toll Free Number: 1800-266-2079
ESS ESS SMS Contact: Type DSERIES and send it to 56161
ESS ESS Email Id:
ESS ESS Career Email Id:
ESS ESS Website:


ESS ESS is one of the oldest and well-known bathroom fittings products provider companies of the country. It produces wide range of classy, reliable and durable bath fittings and accessories. ESS ESS gives traditional as well as modern faucets. The company is an ISO 9001:2008 accredited. ESS ESS Bathroom Products Private Limited became associate company of Asian Paints, on May 14, 2014. The head office of ESS ESS Company is based in Mumbai, Maharashtra. Its sister concern office is located in Panchkula, Haryana. On 1st January, 1995, its production unit was started at Baddi-Barotiwala, Himachal Pradesh. This manufacturing facility produces machining, power coating, casting, assembling, electroplating and other products of bath fittings. The company has a dedicated team which gives best international design and satisfactory products. It delivers its products and services in domestic and overseas market. ESS ESS has a huge network of office and dealers around the country. There are some of its leading location includes Haryana, Punjab, Mumbai, Andhra Pradesh, Chandigarh, Delhi, Uttar Pradesh, Goa, Gujarat, Jammu and Kashmir, Himachal Pradesh, Kerala, Madhya Pradesh, Maharashtra, Tamil Nadu, Uttrakhand, West Bengal, Telangana, Orissa, Nagaland etc. The brand offers versatile range of its faucets products includes D series, quadra, new dune, hotelier series, cruzo, victorian, new xess, trend, echo, croma, deon, tarim, showers, sensors, lab taps, auto close taps, gelato and essentials. It also gives bathroom accessories like croma, tarim, Victorian, swing, series 6 cruzo, series 8 D-series etc. Customers can ask their queries through helpline number which is available on the company’s website. Here, the executive rectified all the problems of consumers in short period of time.

ESS ESS Sister Concern Office Address

ESS ESS Bathroom Products Private Limited, Plot Number 278-279, Industrial Area Phase-1, Panchkula, Haryana
Contact Number: 0172-2582278

ESS ESS Head Office Address

Asian Paints Limited, 6-A, Shanti Nagar, Vakola Pipeline Road, Santacruz East, Mumbai, Pin Code-400055
Contact Number: 022-39818000

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Tamanna Hatta


Suggestions, Complaints and Reviews of ESS ESS Customer Care Toll Free Number

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61 Reviews
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Sanjay jotshi

My shower is leaking continuously, plumber advised for change of spindle please send your technician for the necessary repair. My address is- Punjab enclave, Gali no.-1, Piplanwala, Hoshiarpur, Punjab.

17 Apr 2019
Kalyan guha

My basin tap is leaking continuously, please arrange to send a mechanic in address mentioned below. Kalyan Guha H/no.77/Z/E Mukherjeepara chatra Serampore (near charabagan football ground) Hooghly712204 (WB).

22 Dec 2018
Sandeep Kumar Gupta

I am using your taps, there is a leakage, kindly send the technician. My address is: C-301, Shikhar Enclave, Sector 15, Vasundhara, Ghaziabad (UP) 210012, mobile number 9899529294.

10 Nov 2018
Karunai adaikalaraj Thirumarai muthalvan

All the taps are leaking water top. Please send the technician to fix it, contact number is 9003018142.

30 Mar 2018

Hi, I am using sink mixer TM-116 in the kitchen and my water is leaking slowly, the plumber said that spindle is the problem, so kindly help me for that.

07 Mar 2018
Kushal kumar Lohar

Myself Kushal Kumar and living in Ahmedabad my builder fitted your products and I found to complain that water is leaking from the tap. Please send the technician for repair. My address is C/503, love kush heights., Near Arpan school, behind rajadhani tenament, Vastral, Ahmedabad- 382418

13 Feb 2018
T Vijay Pratap Reddy

I am Vijay Pratap Reddy, I have purchased ess ess tap and all taps are leaking water drop by drop, please send any technician for necessary repair. My address is: Near Water tank, Cinaparimi Post, Guntur Dt, Andhra Pradesh-522313 nearby Tenali, contact number is 09701355355.

23 Dec 2017
Manish Kumar Verma

Bath fleeting not run properly, mixture and other tap are dropping water after closed it please look this matter urgently Thanks, Manish Kumar Verma Kishore Ganj Road No 1 Roadies department store Ranchi Jharkhand phone number, 8340407179

22 Dec 2017
lakshman kumar

I am Lakshman I have purchased Ess Ess shink Tap for the month of November 2017, I am using ESS ESS make taps and they are leaking drop by drop. Please send your technician for necessary repair. My address:- A Lakshman Kumar plot no:120, new Rtc Colony, near autonagar gate, Vijayawada- 520007

06 Dec 2017

i am using ESS ESS make taps and they are leaking drop by drop. Plumber advised me to change the spindle but it is not available in the market .please send your technician alonngwith necessary spindle as well as spare for repairing my address: v.t.patel om vihar v.v.nagar 388120 mo no 9825040061

25 Sep 2017

Sir, I am using ESS ESS make taps and wall mixers in my house for last 5 years. Now some taps and wall mixer water is leaking continuously. Kindly deputes your technician and rectify the fault. My mobile number is 9500009365.

05 Sep 2017

Taps are not good, three water taps are leaking.

29 Jul 2017
Vikash agrawal

My flush is not working properly it is leaking, so please send your service man, my address is Vikash Agrawal, Plot No 50, TP Nager Korba CG 0989320155.

02 Jul 2017
kailash khemka

My washbasin tap of assess is leaking constantly for last one month. Please take necessary action. My phone number is 9431397497.

29 Jun 2017

We have erected Ess Ess brand taps and other fittings in our residential flat. Please note that since beginning, some taps are leaking and some taps are very tight in movement. The tap which is being erected in the Kitchen Sink is not at all functioning since beginning and we have closed the tap with cotton thread very tightly to stop the leakage of water. You are hereby informed to send your plumber immediately to inspect all the taps and make it proper functioning, facing lot of inconvenience. My Phone Number- 8497910008 Door No 43-23-2, Flat No 104, Vignesh Enclave, Venkatarajunagar, Dondaparthy, Visakhapatnam- 530016 Land mark- Near Flyover, Station Road, Adjacent to Sai National Hotel.

17 Jun 2017
Akshay sheth

Spindle of ess ess taps is not functioning properly, please do give appropriate service for the same!

15 Jun 2017

Sir/Madam there is a leakage issue in our bathroom tap of Ess Ess brand, (it is under warranty period) could you please arrange to send the serviceman. Regards Swarnalatha 080-41215662 9535713696

31 May 2017
Ankur bharti

I bought Ess Ess bath fittings. My flush is not working properly from the first day. Please remove it immediately, please contact immediately Ankur Bharti Dehradun 09927932227.

05 Apr 2017
Dr Ravi Shankar

My toilet flush is not working, my address is near Lawson bay post office, my phone number is +91 98491 23256 please send your technician.

29 Mar 2017

My ess kitchen mixture has been leaking for the last 2 weeks. We have been complaining daily but no action please contact this number 9810267846 an immediate. Response will be appreciated thank you.

28 Mar 2017
sakhawatali ansari

All my bath fittings are from ESS ESS of lately my Toilet flush and other taps are leaking. Please send your plumber at the following address Zaida Villa,38/B, Sunrise Park, Opposite HP Petrol Pump/H Ghanchi Hall, Near Einal Haq Soc, Sarkhej Road, Ahmedabad 380055,Gugarat, Mobile number 7567291968.

14 Mar 2017
Mohan Philippose

Sir, Sl 12 is my complaint in the above list. What is solution of my problem Mohan Philippose 9342209779.

03 Mar 2017

I bought your tapes on six months back. But I am not satisfied with your product performance. Almost, most of them are leaked right now. Do replace the products else rectify the problem as soon as possible. I am not expecting this type of performance from your product within the short time. Actually, I preferred to buy the Jaquar but my friend suggested I that's why I diverted and took.

12 Feb 2017
Kantilal Patel

The flush valve is not working well; please send your technician at following address 44-b, Trimurti enclave, mamlatdarwadi, opposite gariba hospital, Malad (west), Mumbai-400064. My number is 9930008548 please do needful urgent.

07 Feb 2017
Usama Omar Qureshi

Sir I have purchase hot and cold mixer, few years back but recently the tap is leaking, so please send technician to my house. My contact number is +919967435562.

18 Jan 2017
Dipankar Chakraborty

My ESS ESS make wall mixture is leaking continuously. Please send plumber to my following address- Flat No B-1/16 Mangalik Co-op housing complex, Baghajatin (near Hiland Park), Kolkata-700094, mobile number is 9922313404.

01 Jan 2017
Rajesh kumar

My washbasin tap of assess is leaking constantly for last 15 days. Please take necessary action. My phone number is 8802082184, 9992331533. Your customer care number is also not working. Please take necessary steps and contact us.

29 Dec 2016
Roshan Murari

I am trying to contact customer care - 18002662079 but can’t get through, tap is leaking; please contact me at 9958963204/ 9560169452.

29 Dec 2016

Hi Ess Ess, I need a technician to get the kitchen wall mixer to be rectified, as its leaking heavily. Please can this be looked into as soon as possible? Mobile Number: 9880329125

20 Dec 2016
Renuka Mehta

I have got two ess ess mixers fitted in my kitchen two and half years ago. Water is continuously leaking. My plumber told that spindle is to be changed please send your plumber earliest. My contact number is 9780196580 Chandigarh.

19 Dec 2016
Dr. Mohan Rao Pannem

My mobile number is 9440242032 and 08594222011 using ESS ESS water tap which is leaking plumber told spindle has to be changed. Can you provide the spindle and advise where to get it, address Chirala-523155 Prakasam District Andhra Pradesh.

05 Dec 2016
Dr. Mohan Rao Pannem

I am using ESS ESS tap which is leaking, plumber told there is spindle fault have to replace the spindle. Can you send the required spindle please inform.

05 Dec 2016

I had purchased from your dealer an ESS ESS TM 140 Kitchen sink Mixer spout table mounted complete set. No one is helping to send a plumber to replace the old one with this new set. Having a good product w/o service is useless. I had purchased the same some 6 years ago and now another one to replace the old. Please help in sending a plumber to fit. My mobile number is 9003058900 – Chennai, Suresh – Architect.

12 Nov 2016

I am using 6 numbers ESS flush valve. Now 2 numbers are not working properly. My address is "Shree Daya" Fisheries Road, Hosabettu Mangalore 575019, phone number 9945252752, 9448086522, 0824200888.

12 Nov 2016

No response even after sending 3 SMS for registration of warranty and no response even on toll free numbers. Please look into the matter at the earliest as already 13 days have lapsed from the date of purchase.

07 Nov 2016

I am using ESS ESS taps in my house for the past 5 years. Few of the taps started leaking and wanted to know whether it is repairable?

24 Oct 2016
kashmir singh singh

My toilet flush wall is leaking; huge leaking water tank gets empty within 3-4 hour without using water. I am trying to contact you on toll free number, but not able to contact. Now you please contact me, my mobile number is 9501644880.

12 Oct 2016
Maman Ram

My washbasin tap of assess is leaking constantly for last one month. Please take necessary action. My phone number is 08053073722.

02 Oct 2016
Rajendra Kumar Agarwal

I lodged complaint of leakage of taps. Two times complaints have closed without attending and ensuring satisfaction of the complainant. Please let me know the other mode of complainant and to approach higher authority.

18 Sep 2016

Complaint number 0106034067 for leakage has been closed without any action. No one contact or visited for complaint. Kindly take necessary action. Please confirm before close the complaint.

18 Sep 2016

Two taps of ess ess make in my house are continuously leaking for last 15 days. Please do needful and get these repaired. My mobile number is 8875761111. Regards Ravindra

07 Sep 2016

I had purchase Ess Ess bath fittings before two years. One of bib cock is leaking drop by drop. Kindly send your plumber at the earliest, at my residence - 12/B, Janpad Society, Opposite P.T. College, Narayan Nagar Road, Paldi, mobile number 09825336623, Ahmedabad 380007.

05 Sep 2016
Rishi Jaipuria

I had purchases ESS ESS Rain Shower approx. 5 months back and the same got damaged within 2 months of usage. On my complaint to the store, company representative (Subrata - 8013458523) had visited for inspection at my residence approx. 1.5 months back and assured me the same will be replaced within 15 days. Since then it has been no response from him/ company I have Bern running from pillar to post to get the replacement. After 30 days of follow-up with Subrata, he told me to contact some Dipak - 9230232498. On contacting Dipak for 4-5 times also, there has been no response and no one seems to take onus of this and now I feel, I have bought the product of a worst support from customer service, will surely not recommend this brand to anyone.

28 Aug 2016

I had purchased ESS ESS fittings for my house in 2011 from Tap World, Kochi. Last year I found that my sink mixer had a leak from the movable arm. I had complained about the same to the dealer and they had sent the technician to check the same and we were told that they will replace the mixer. I am very sorry to inform that no replacement has happened till now and it is almost two years that the same was reported. This is an attitude of cheating customers and is not expected from a firm as ESS ESS. Kindly take steps to sort out the issue so that the matter is not further escalated. My mobile number is 9447590468.

18 Aug 2016

I have Ess Ess bath fittings (taps, shower) at my home, these are not working properly depute someone to clear this fault as soon as possible. My address is as follows; Preet Mohinder Singh Bedi Near Dhillon service station, Khanna road -Samrala Distt Ludhiana (Punjab) 141114 Mobile number 978200787.

11 Aug 2016

I am resident of - e-9, bank officers' campus 'e' block, ram nagaria, skit road, and jagatpura extension Jaipur (Rajasthan). In one Indian style toilet there was concealed flush system, not working fine right from the beginning resulting in incessant leakage. We called up complaints and one of the technicians attended and told us that the concealed fittings layout is defective. As suggested by him we requested him to close the operations and block the leakage. I request you to please depute some body for permanent solution, my mobile number is 9810022362 thanks.

09 Aug 2016
Dr P k jain

I am using ess ess bathroom fittings in my house kitchen tap is leaking. Please send your plumber at home number 50 makeshift nagar Ambala Cantt mobile number 9416378553.

01 Aug 2016

My bath fitting is leaking please repair it my contact number is 8800404145 it’s under warranty.

17 Jul 2016

Kitchen bend type water tap inside dish shaft thread damage.

14 Jun 2016
Mohan Philippose

Sir, I have an ESS shower fitting model not known. Photo can be up load if asked for. The shower fitting is defective. I made a complaint earlier a representative came. He inspected the fitting and said that it is an old model and the replacement of the shower button is not available from ESS. However he promised to procure from the market and come and repair it on actual cost and a fee for repair. I was willing. He did come but the fitting he brought was defective again. He promised to come again but never turned up. When you purchase these items you are told it is life time guarantee and all the goodness. When it comes to repairs in a matter of five to eight years the models are out dated and spares are not available. My request is please inspect the item and if we cannot get a spare let me move on in life rather than chasing something that cannot be repaired/ replaced by you. My phone number is 09342209779 and my address is 215 Jal vayu vihar Kammanhalli. Bangalore 560043.

13 Jun 2016

Kitchen taps, bath and flush taps of Ess Ess products are having problems in my apartment. Kindly rectify at the earliest, mobile number 9886157576, address Arun Kumar, Flat No: AG5, Parimala Trinit Mii Apartments, Sy.No:69, Boganahalli road, Panathur, Varthur Hobli, Bangalore-560103.

12 Jun 2016
Shankar Desai

Dear Shubhangi in our apartment in Bangalore have many complaints about ESS-ESS flush washer because of which there is a leakage of water when the flush is operated. Innumerable times, we have requested your service men and they always say, flush washers are not available after Asian paints took over ESS-ESS Company. Is this really true as we have requested for parts replacement an year back and still your service men says the same story even today. Moreover in the name of shortage, they started charging Rs. 60/- a piece of washer, which they say have procured paying their own money and hence they are charging which is without bill. I feel there is a scam here by these service men and are ruining Asian paints name in the market saying they are unable to provide after sales service. Please clarify if this is really true. Regards, Shankar.

08 Jun 2016
Srinivasarao Culli

Sorry the complaint number is 106010989 please attend to the complaint at the earliest.

14 May 2016
Srinivasarao Culli

Our complaint 196910989 is not attended to even after a lapse of more than 4 days. We are very much disappointed at the manner in which the complaint is looking into. Please attend to it.

14 May 2016
Rakesh Tamboli

I am Using Ess Ess Flush Cock since 16 months. Recently spindle not proper working, local plumber advised change of spindle. Please send your technician for necessary Repair. My Address Rakesh J Tamboli, A5/344, Darshanam Antica, Opposite Heavy Water Colony, Tarsali - Danteshwar Ring Road, Danteshwar,Vadodara-390004. Mobile Number is 09825074086.

14 May 2016
prakash kotha

Excellent service we are using sanitary fitting from last 10 to 12 years, when call for service person coming within 48 hours.

18 Apr 2016

Complete the kitchen tap please check and my contact number is 9878620596.

15 Apr 2016
K.Sanjeevi Raja

18002662079 Toll free number no more active. We have tried few times it says the number is not in service. The bath room/toilet flush is not working properly. Please contact us in the number 09789073240 or alternative customer care number. Address:- S1 and S2, Orange Enclave, 8/23, Sowrastra nagar 3rd street, Choolaimedu, Chennai 600094.

09 Mar 2016
Vivek Sarin

We are unable to contact Ess Ess on the toll free number regarding our complaint. There is no other number for customer care. Please call us back on +91 9810290101.

25 Feb 2016
Dr. Prasad

I am using ESS ESS make taps and they are leaking drop by drop. Local plumber advised change of spindle. Please send your technician for necessary repair. My address:- Dr. Prasad 6-19-6, East Point Colony Visakhapatnam- 530017 Andhra Pradesh Mobile: 92466 31919 Land Mark: opposite Shirdi Saibaba Temple, Chinna Waltair.

24 Feb 2016
shirishkumar achrekar

I am Shirsh Kumar Achrekar resident of Badlapur nilkanth hills Upvan C, 503 want to complain that the ess ess company flash that we have in our home is not working properly so we request you to send plumber address is given up hope that you will look on it.

25 Dec 2015

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