Europa Locks Customer Care Number

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By Tamanna Hatta on 29 Oct 2015 |
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Recent Blogs | Customer Care | Europa Locks Customer Care Number
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Europa Locks Customer Care Number

Europa Locks Helpline Number

Europa Locks Customer Care Number: 020-27125012
Europa Locks Marketing Email Id:
Europa Locks Manufacturing Email Id:
Europa Locks Operation Email Id:
Europa Locks Development Email Id:
Europa Locks Managing Director Email Id:
Europa Locks Website:

Europa Locks

Europa Locks is one of the leading brands of security locks in the country. The brand produced a wide range of security equipments on cost-effective price. Welmade Locking Systems Private Limited was established, during the year of 1984 by Dr PA Joshi and Dr Ing. It is a private based Indian company. Its registered and corporate offices are located in Pune, Maharashtra. At the International Hardware Trade Fair which was held at KOLN, the Europa locks were appreciated very well. The company manufactures a collection of solid, durable and best technology security locks. The firm provides its innovation security gadgets through state-of-art unites like CNC machines, ERP software, CAD CAM interface, extensive automation, 3D modelling, electrophoretic lacquering etc. The products range provided by Europa Locks are Europa door lock, Europa, shutter lock, Europa, night latch, Europa feather touch, Europa solido 3 ton lock, Europa drawer, Europa cupboard lock, Europa jimmy-proof door lock etc. It gives warranty of its gadgets upto 15 year. Europa Locks has some specific features such as computerized CNC M/c, 14 locking pins with micron accuracy, nickel silver alloy material, 3rd generation technology and key duplication only from company. The company offers fitting services like retrofitting, installation on steel, warranty, and emergency services. For its stylish and durable products Europa Locks achieved Parkhe Award and Hari Malini Joshi Prize by MCCIA, Pune. Customers can send suggestion, feedback and query through email ids given on the portal. They can also call to customer care center via helpline number.

Europa Locks Corporate and Registered Offices Address

Welmade Locking Systems Private Limited, Number J-61, MIDC Bhosari, Pune, Maharashtra, India, Pin Code-411026
Contact Number: 020-27122546, 022-27122468
Fax Number: 020-27126204

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Tamanna Hatta


Suggestions, Complaints and Reviews of Europa Locks Customer Care Number

Very Good
56 Reviews
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Europa lock is strong, safe and looks good too. It has a child lock from inside where you can avoid children from opening the door.

08 Nov 2022
Sagar desai

They provide best security equipment.

04 Aug 2021

They offer a wide range of security equipment. I had purchased their Europa locks 1 month ago. Great product.

27 Nov 2019

I am trying to contact the customer care to prepare a duplicate key for my Europa Key No: 314443 but no one is responding. So, kindly let me know whom to contact for making a duplicate key on 9825076916.

29 May 2019
sushil bharuka

I have lost my Europa keys and I want duplicate keys please help me.

12 Nov 2018
Manish Shah

I had purchased 2 Europa locks from Milan hardware, Virar west in the month of August 2018 I am facing the problem with the lock from last one Month so I had contacted many times to company person Mr. Ramakant who's cell number is provided from Pune office. I am chasing Mr. Ramakant on his mobile number from last 25 days and he was regularly assuring me on the cell that he will visit and repair it by today positively but he hasn’t turned up to my place. I really get frustrated with such a poor product and service as well.

20 Oct 2018
Bikash Mukherjee

Hi, I want the duplicate spare key for the main door Europa lock. I have lost one key but have the key number. Please help me, I stay in Bangalore. My contact number is 7204590316.

21 Aug 2018
Samyukta Jayakumar

I have a Europa Lock and Key. How do I get a duplicate key made? I am currently stationed at Chennai. Are there any service centers nearby? And would it suffice to give you the sequence number to make a duplicate key?

18 Jul 2018

Hi, my main door lock which is from Europa had been fixed about 2 years ago. The key gets stuck and we are not able to pull it out, please get back to me on this at the earliest, mobile number is 9845382247.

04 Jun 2018
Abdul Nasar B IAS

My front door lock system is not working good. Please resolve the problem.

31 May 2018
Ishwar Singh

Trying customer care helpline number but not able to speak as invalid numbers are shown on the website. Kindly arrange to call back on 9599050361 as my door lock Europa is not operating. With Regards Ishwar Singh 9599050361

21 May 2018
Dhruv Shah

I have a Europa main door lock it’s last 8 days we fitted on the main door today its lock itself and they not open now so please urgently solve my problem, contact number 9429474242.

06 May 2018
ch suresh

I have purchased Europa "Feather Touch" Bedroom Enterance press button cylindrical lock but i have lost My keys .How can i get duplicate keys...pls suggest..

27 Apr 2018
Vinay Malhotra

The lock is not functioning, it appears to be jam, please get the same repaired or replaced at the earliest, please call me back at 9914489460.

21 Mar 2018

Greetings from Krish Homes, Chennai. We have been using europa locks for all our comercial and residential projects since 2000, Almost we have used more than 600 to 700 locks of them thats only based on good quality and service, but we are now facing a very bad service for the past 1 year, saying alsort of excuses like delayed service calls like 10 days, manufacting fault after 4 months of purchase, the service person visits after 10 days says its there fault change with the dealer, when contacted the dealer he says he has stoped dealing with europa locks and said will check with the company and get back 1 month back. If this the case we have to look for another lock company with good service back up, 9710446697.

12 Feb 2018
Vikram arora

Hello, I have a Europa lock already installed at our home and by mistake, our key is lost and so I want an extra key of my door lock. I am trying to contact customer care number but no one picking the phone. Please tell me the procedure and amount to get the key it's urgent.

25 Jan 2018

I have purchased 3 Europa lock on 6month ago we can open all lock in one key, so please sole my complaint, mobile number is 9846207420.

23 Jan 2018
Sunilkumar Patil

I have purchased 3 Europa door locks on 21.01.2018 from the local seller at Mysore. I haven't received the message from you. Please arrange to send your person for installation/fixing. Regards, Sunilkumar Patil, Mobile Number- 9845823854

22 Jan 2018
C B mutt

I bought a Europa lock 5 days ago and till now it has not been fixed. Even of repeated calls to customer care they technician will be coming in the morning, evening and so on, customer service is very pathetic.

13 Jan 2018

My front door lock is very tight or jam, I cannot operate it please help me urgently it is purchased last two months before Location Kerala, Kannur, Eachur 9567220659.

09 Jan 2018
santosh Ligade

My bedroom locks have been lost please help me, I have no keys.

24 Dec 2017
S. Ramesh

I want a spare key for the Europa lock fitted to my Flat's front door. Can it be done based on an existing key as the sample? Do you have any local office in Chennai where I can hand over the sample and collect the new key? What would be the cost of the spare? Request your reply as soon as possible. Thanks and Regards

04 Dec 2017
Yashoda Manral

I have Europa lock which was purchased in 7 years ago and has the warranty. I want to get repaired or change it. My mobile number is 9013477829. Kindly depute your person to repair it or change as per your policy.

02 Dec 2017

I lost my home key, how to get the new key, I need help.

11 Nov 2017

I lost my home key how to get the new key I need help.

27 Sep 2017
sriram s

i lost my master key how to get duplicate key plz help me

24 Sep 2017

I purchased a Europa Night latch from your authorized dealer in Thane (West) Maharashtra. Hardly 3 years of purchase and installation, one of the part has fallen out and needs replacement. Kindly send your technician after contacting me on my mobile +91 9820234048 urgently. This is a digital night latch and the quality is very poor. Awaiting your immediate response.

18 Sep 2017
Praveenkumar B. Samel

I want one original spare key. I am staying in South Mumbai. Nearest railway station is Charni Road. Please let me know the cost and procedure at earliest.

26 Aug 2017
Ved Dharmesh

Sir my flat lock is provided by the builder which has inside closing system but I want the door to open outside I made inquiry in local market in Mumbai for only the lock plate which no one in market would provide me the plate can you suggest your dealer who can provide me only the plate my lock number is 8013.

14 Aug 2017
b ramachandran

We have purchased 3 door locks, 2 numbers of 8113 sl/8123ns and one number of latch types (10 years back). Now the 8113/8123 lock is not opening (main door) kindly give us contact number at Hyderabad immediately.

30 Jul 2017

Europa lock was purchased last 1.6 year back, but now it is not locking properly.

29 Jul 2017
Santosh Thakur

Sir I bought Europa lock on dated 18-07-2017 and regularly fellow up for installation. As per Company policy, Installation would be done 1 to 4 days. But today 24-07-2017, six days has been passed out no one come to install door Lock. I cannot understand how to trust on your product if your customer service is like this how is your product is work and its material.

24 Jul 2017
Vijender Mohan GUPTA

Sir I have purchased Europa lock 8113 NS from bagwan dass miglani and Sons Ganesh Nagar New Delhi on 29.06.2017. I have sent request for installation of lock to mobile number 9990858707 on 30.06.2017. I was told lock will be installed within 4 days. Nobody has approached us since then. I didn't expect such a worst response from you. Kindly look into this and get the lock installed.

06 Jul 2017
Poonam chopra

Required duplicate keys of a Europa lock.

05 Jul 2017
Satish R Suryawanshi

I have Europa lock whose key number is 169754. I want additional keys please guide how I will get additional keys please call my number is 09423978600.

18 Jun 2017

I have your digital lock. I want to activate one more card so please contact me 02025431201.

15 May 2017
vijay bansal

Your customer care number 020-27125012 and other two numbers are not working. I don’t know how to contact with you. Can you contact on my mobile number 09810065886.

27 Feb 2017
Vijay patel

Please send me Surat Gujarat authorized service customer care number.

15 Jan 2017

Sir, your lock is good; we have main door four keys. Key’s number is 437354. We are more members (7) in the house so we want extra four keys. Can you provide me four keys extra? If yes, my mobile number is 9764751714 and my address is s number 113/101 Anusha Residency, Tushibagwale Colony, Sahakarnagar No 2, Pune 411 009, otherwise please tell me your reply to my email address thanks.

29 Dec 2016

Sir, I have five cylindrical door locks SS, the main door lock was not opened for two days and I stay at my friend’s house. Kindly provide a help / technician to open the lock. A local technician asks for to break the door. I am in Ahmedabad, Bhopal, and mobile number 9601781331.

04 Dec 2016

Just 3 month back, I have purchased Europa lock, now lock not operating, and please depute your representor for rectification.

09 Nov 2016

Dear Sir, I buy Europa Hexabolt from Purohit Hardware INV#790 and its lock is not proper working. Please send technician and check the lock immediately please give reply. Thanks Jitendra Mehta Flat number 1504 'B' wing Garden Grove phase 2 Kanti Park Gorai Road 2 Off Link Road Near Chikuwadi Borivali West Mumbai-400091 Telephone number 022-28980967.

07 Nov 2016

I lost keys of my lock. Need urgent attention. Can I get spare key as the door is closed and all spare keys are inside. I am residing in Delhi janakpuri. Please help immediately. Thanks

31 Oct 2016
Leela James

I need extra keys for my Europa door lock in Gurgaon. Please let me know how long it will take.

23 Sep 2016

I sent a mail on 2nd August 16 no response from your end. Please see the today mail also.

17 Aug 2016
BRC Reddy

Door knob type lock keys are lost, duplicate keys are required.

04 Aug 2016
ajit ingale

I have purchased lock from Kolhapur, Maharashtra from Shridhar and co. I was told that the lock will be fitted in a day but 8 days passed the lock is not fitted, as per your assurance the lock will be fitted in 4 days. The seller is giving assurance to fit. What we can we do for this we have purchased on your goodwill? Please tell when action will be taken. The dealer tells us that the mechanic is not available. Please telephone me when the lock will be fitted, cell number is 7350010031.

06 Jul 2016
pooja pathak

Purchased your lock 2 years before now the lock is not functioning properly once we locked the door we are not able unlock it easily it gets stuck, cell number is 9822288145.

25 Jun 2016
Pravat sahu

I am staying in apartment and my door lock having issue so I need your immediate action to replace this, as I know its warranty for 15 years and mine is just 4 years old one. My contact number is 8431311772. Address:- SLV Enclave Flat No-105, Ashwath Nagar, Thanisandra, near to Indane Gas godown Bangalore-560045

09 Jun 2016
Atul bahulikar

I buy 05 locks (Feather Touch -SS) now there will be press button problem with bedroom lock. I was trying to contact on the phone numbers shown on your website 020-27122546, 02027122468, help line number 02027125012 but nobody was picking a phone. Then why are you giving such numbers to customers as no body attending the calls very poor service.

20 May 2016

I have purchased eureka door lock and we raised a claim 53098 as on 26 April for fixing the door but nobody came to fix it till date it is the eighth days no call no response very bed service.

03 May 2016
Susmita sahoo

Your lock is just 4 years but it’s not working. Can you come and check my number is 8553611460.

15 Apr 2016
Prema Balakrishnan

I have purchased Europa door lock and we have raised a ticket (ticket 50074) as on 15th march for fixing the door. But nobody came to fix it till date. It’s the fifth day no proper response from the team and the person over the phone was rude when contacted.

19 Mar 2016
Prashant Dharmare

I buy a cylindrical lock last week. But customer care not response please calls back immediately.

22 Feb 2016
ch. ramesh babu

I have purchased 8120 NS Europa lock on 9-1-2016 from M/S Rajaram Hardware, Hyderabad. I would like to have one additional key. Please let me know the procedure and amount.

15 Feb 2016

Trying customer care number from last 3 days, I have bought new lock of Europa, I am calling for Installation but there is no respond. Please call back on 9004222472. Regards Manish Bhanushali.

25 Jan 2016

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