Pan Africa Insurance Customer Care Toll Free Number

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By Vishal Kapoor on 24 Nov 2015 |
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Recent Blogs | Customer Care | Pan Africa Insurance Customer Care Toll Free Number
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Pan Africa Insurance Customer Care Toll Free Number

Pan Africa Insurance Helpline Numbers

Pan Africa Insurance Toll Free Number: +254 20 2247600
Pan Africa Insurance Head Office Helpline: +8801611336825
Pan Africa Insurance Customer Care Email Id: customerservice@pan-africa.com
Pan Africa Insurance Website: www.pan-africa.com

Pan Africa Insurance

Pan Africa Insurance Holdings Limited is a Kenya-based well-known insurance, investment and retirement company. It is a non-government group which was started on 26 October 1946. The headquarters of the company is situated in Nairobi of Kenya with the presence of subsidiaries and branches throughout Kenya. Pan Africa Insurance has a membership of the Sanlam Group. The listing of the Sanlam could be traced on South African JSE as leading financial services group. The Sanlam group is active in Europe, India, the USA, Australia, Africa, and South East Asia. The subsidiaries of the Pan Africa Insurance Holdings Limited includes Pan Africa Life Assurance Limited, PA Securities Limited, Sanlam Investment Management (Kenya) Limited, Mae Properties Limited, Chem Chemi Mineral Water Limited and Runda Water Limited.
The inception of Pan Africa Insurance Holdings Limited was started with Indo-Africa Insurance Company Limited in October 1946. The company interested in life insurance section in 1947. At that time, Pan Africa Insurance was the first insurance company which registered on the Nairobi Securities Exchange. In order of direct reflection of the company, Indo-Africa Insurance Company Limited changed to Pan Africa Insurance Company in 1963. To bring dynamic mode in business, Pan Africa Insurance Company Limited and African Life Assurance of South Africa came together in 2000. In 2002, the company was redesigned into two sections including Pan Africa Life Assurance Limited and Pan Africa General Insurance Limited. The Pan Africa Life Assurance Limited was made with the purpose to handle the long term and life Insurance duties while other one taking care of short term general insurance. Through same year company changed the name to Pan Africa Insurance Holdings Limited to be a holding company of two subsidiaries.

Pan Africa Insurance Offices and Pan Africa Insurance Customer Care Numbers


Pan Africa Insurance Helpline Number Mombasa
5th Floor, Kestrel House, Dedan Kimathi Street, Kenya.
Contact Numbers: 041-2223316, 041-2315862
Email Id: tmombasa@pan-africa.com

Pan Africa Insurance Helpline Number Nairobi
Lyric House, Nairobi, Kenya
Contact Number: 020-2781291
Email Id: prestige@pan-africa.com

Pan Africa Insurance Helpline Number Thika
Kariuki Thika Arcade, Kenyatta Highway, Thika
Contact Numbers: 067-314408, 067-22123
Email Id: thika@pan-africa.com and thika@pan-africa.com

Pan Africa Insurance Helpline Number Machakos
Patrick Nzuma Red Cross Building
Contact Number: 044-21484
Email Id: machakos@pan-africa.com

Pan Africa Insurance Helpline Number Nairobi
Uniafric House, Koinange Street, Nairobi
Contact Number: 020-2210680
Email Id: mega@pan-africa.com

Pan Africa Insurance Helpline Number Embu
Barclays bank Building, Embu
Contact Numbers: 068-30789/30971
Email Id: embu@pan-africa.com

Pan Africa Insurance Helpline Number Nyeri
Peak Business Centre, Off Gakere Road, Nyeri
Contact Number: 041-21684
Email Id: nyeri@pan-africa.com

Pan Africa Insurance Helpline Number Meru
Meru Mwalimu Plaza, Meru
Contact Numbers: 064-30658/31332
Email Id: meru@pan-africa.com

Pan Africa Insurance Helpline Number Nanyuki
Silver Plaza Building, 2nd Kenyatta Highway, Nyeri/Nairobi Road.
Contact Number: 020-2781339
Email Id: nanyuki@pan-africa.com

Pan Africa Insurance Helpline Number Nakuru
Giddo Plaza, Nairobi/ Eldoret Highway
Contact Numbers: 053-2215858/2216031
Email Id: nakuru@pan-africa.com

Pan Africa Insurance Helpline Number Kisii
Royal Towers, 3rd Hospital Road, Kisii
Contact Numbers: 058-30946/30480
Email Id: kisii@pan-africa.com

Pan Africa Insurance Helpline Number Kakamega
Mega Mall, 2nd Floor, Kakamega
Contact Number: 054-9052
Email Id: kakamega@pan-africa.com 254

Pan Africa Insurance Helpline Number Eldoret
KVDA Plaza, Eldoret, Kenya
Contact Number: 053-2061447
Email Id: eldoret@pan-africa.coms

Pan Africa Insurance Headquarters Address

Pan Africa Life House, 1st Floor, Kenyatta Avenue, P.O Box 44041, NAIROBI00100, Kenya
Contact Number: +254 202781000
Fax Number: +254 202217675

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Vishal Kapoor

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Suggestions, Complaints and Reviews of Pan Africa Insurance Customer Care Toll Free Number

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5 Reviews
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Barton Weston Shipella

My Daddy had an Insurance policy number T/4204 which started operating sometime in! 963 under the name Weston Chandalua Shipella based in Mbeya, Tanzania. It is possible to get updates on this policy? So that he can know when he stopped paying for the insurance and how he can now get the procedure for paying/ repaid. With Regards Barton

30 Mar 2017
Pauline Mathangani

I have been contributing KSH 639 for an accident policy since 2009. I have no policy document from pan afric though all contributions are reflected in my pays lips. My contact information is as below; Pauline Mathangani Kenya Bureau of Standards Nairobi Office ID Number- 11565280 Kindly get in touch with me with details on my policy and how I can if possible convert it to a different one thank you.

02 Dec 2016
Resila Achieng Raw

I had a problem with a policy; l had taken because the person who sold it to me gave me wrong details about it. I wrote to the company intending to cancel it. I was told to return the policy document to the nearest branch (Kisumu) which l did on 20/5/2016. Up-to-date l hasn’t received any communication from the company and the deductions are still on. Some of the personal details on the policy document were also wrong. Please let me know why the deduction must continue even after l returned the document. Thanks in advance.

29 Oct 2016
Julian Wamuyu Ndegwa

I have a educate policy which I have paid since 2013, I am afraid that no updates, in fact, I have requested for my statement from last month with no response, a reversal of deductions that have been done twice no help. Kindly assist who can sort be out by tomorrow I need that money urgently your quick response will be highly appreciated. Thanks.

26 Sep 2016
Judith Matendechere

I am contributing welfare money (575) for my Dad since July 2015 which is reflected on my pay slip and apart from this there is no other document from Pan Africa Life Assurance to show my contribution. How can I get one Judith Matendechere id 11587281 from Kakamega County?

12 Jul 2016

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