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alok.sharma@asia.apple.com
Alok Sharma, 19th Floor, Concorde Tower C UB City, No.24, Bangalore
www.apple.com
About Website:Not Available
Deals in: Apple Ipads, Apple India Pvt Ltd, Electronic Goods, Apple MacBooks, Apple Macbook Pro, Apple Mobile Phones, Apple Showroom, Apple iPhones, Apple iPods, iPad 2 Dealers, Ipod Dealers
Dear Sir, I am Kishorelal working in a leading Daily News in Cochin. I purchased your Apple iPhone 7 (Gold 32 GB) (order number OD110283562439818000) through Flipkart Internet Pvt Ltd Bangalore on 21/09/2017. It falls down and cracked display glass. I called for a service support (Case ID:100445097875) actually which is covered with your Glass protector and plastic cover also. I have given the same to your authorized service center at Ernakulam. But they are asking a charge of Rs.16400/- for the same. I can't understand what type of guarantee you are offering to the customers. In your advertisement shows your shielding glasses will cover all kind of damages. So I purchased that also. How can I get a guaranteed service on your product or replacement? An early reply is appreciable, Thanking you.
KISHORELAL