Queries related to Cera Customer Care Number Kochi Ernakulam
SUNIL 8 Sep 2015 Made a complaint on 27.08.2015 ticket no.0295702, no response after that
Verghese Thomas 24 Nov 2015 Service/maintenance request token number 0428214. Reference to the above token number for service/maintenance of my Cera Sanitary Wares, please be informed you that I am waiting for a confirm date of appointment of your representative. I have contacted twice to Mr VK Prasad regarding the same, but unfortunately I didn't have a confirmed date or time or an appreciable approach. Once again I am requesting you to look in to this matter and send your representative as soon as possible without any further delay. I hope you will consider my request and awaiting a positive and favorable response from your end regards Verghese Thomas.
Sunny Abraham 7 Jan 2016 I bought CERA Clair Commode during 2005. Its color is beige. Recently it broke. I am not getting replacement from Kottayam where I reside Kindly do the needful.
Bipin Jose 21 Jun 2016 I have a very bad experience with side wall fixed Cera flush system in my new home needs urgent help.
Rakhi 3 Nov 2016 Sir
I wantt to know about the foucet of tap. The rate of flow of water coming from the tap is lowered. I think its a time for cleaning. But i cant remove the filter since it doesnt contain faucet cap. It contain only filter. So how can i remove it. When i tried to rotate that filter it broken. Is it possible to buy faucet alone..
Sudhakaran 5 Nov 2016 I got ticket no for complaint and got the technicians mobile no. Ticket no 1040582. Till now the technician has not called till now.when we contacted his mobile switched off. Pl help us.
Adv. Peelipose Thoma 9 Feb 2017 There is difficulty in flushing water in my wall hung EWC fitted with concealed cistern. I have reported the matter with cera care Cochin by email.
Kindly depute your plumber to advise my plumber how to rectify the complaint
JOJU 7 Mar 2017 COMPLAINT - CONCEALED FLUSH TANK - LEAK
PLEASE CONTACT THE MOBILE NUMBER
Emmaanuel PJ 31 Jul 2017 Kitchen sink tap leaking and request you to send a Service personnel anfter calling thenumber provided
Jolly Thomas 2 Aug 2017 I am already complaint on 21.07.2017 ,my Complaint No.17072110601,but still time no contact service person.my complaint is very urgent..
P V Mohanan 28 Sep 2017 I have some problem with my cera closet(I thin it is cameo) seat cover( it was damaged). I have registered you customer care no. several times, but i have not received any reply from your side. Please do necessary arrangement to rectify the defect.
Francis 4 Jan 2018 My shower piller cock is leaking continuously.also my cistern is leaking continuously.
Vinod 15 Feb 2018 I call your toll free number today mor than 100 times no response. l bye cera wc camel the flash not working
Thamban 12 Jun 2018 flush set not working need your technician
location-Nazaraeth, jubilee Road near Nazaraeth clinic-fort Kochi
HARI.R 18 Dec 2018 my bath room wall mixer handle is not working.
Andrew 16 Jul 2019 My Service request Ref.No. M-19071108474
has not been attended yet. Kindly advise status.
ALEXANDER KURIAKOSE 2 Mar 2020 WE ARE LOOKING FOR A DEALERSHIP FOR CERA PRODUCTS IN OUR MANNAR AREA.
WE ARE ONE OF THE LEADING SANITARY PRODUCTS SUPPLIER IN ALLEEPEY DISTRICT.
WE ARE EXPANDING OUR BUISNESS WITH A 2000 SQUARE FEET AREA
AS PER CERA PROCDUCT DEMAND WE ARE LOOKING FOR A DEALERSHIP
Hirandas 7 Oct 2020 Purchased two full stand concealed flush tank last week and installed last Friday . But one is not working and filed complaint on Saturday itself. One SMS received and no further news . Kindly do the needful at the earliest.
L. A. Rozario 1 May 2023 I require one ceramic flush tank for my calvina model closet. Is the same available
Biswas 23 Jun 2023 Purchased new Cera senator closet, and it's continuously leakage. Several times registered complaint and no one is coming to check the same.